Rob Hicks

Anger Issues. How do you deal with your anger? Is it anger? Do you have a different emotion you work with to achieve your best work & life?

Anxiety and how to take control through the management of your schedule. Don't manage your time manage your tasks instead.

Do you waste or kill your time? Or do you utilize every moment you can to improve and enhance your abilities?

That's not my job, or that's not my dept, or that's above my pay grade are obsolete phrases now. You dept is customer service.

Much like Darkseid’s Anti-Life Equation, the Anti-Manager Equation can destroy all life in your business.

Is the fight you may want to embark on worth it in the end? Is there a better battle to be fought?

What does it mean to have high trustability? How do you raise your trustability? You raise it by being likable, approachable, and integrity.

Recognition is the lifeblood of your business. If you don't recognize your people you won't get the best results for your customers.

Do as I say not as I do! My actions speak louder than my words, and I should be showing it more than saying it.

Is your best good enough, or can you do better? Yes, yes you can do better than your best, but don't worry if you slip up.

Where do you get your training and wisdom from? Is it from more traditional sources, or is it a little unorthodox?

Turn off the TV, stop multi-tasking, change your email habits, stop the notifications, and slay the time vampires.

Once you start to become confident in your abilities it can be a slippery slope to down to arrogance.

When faced with a problem instead of running the other party into the ground talk them up a little, & understand they are doing their best.

Where does the extra mile begin? The extra begins the moment the client walks through your door.

I am going to go a little counter intuitive on the team idea, and say stop taking one for the team! Stop now!!!

Being the one who brings in the solutions to problems only will help you're coworkers become better.

Have you ever had something told to you that seemed like it was going to be one way, and it turned out to be different?

Acceptance is not preceded by understanding. In fact it is the exact opposite; understanding is preceded by awareness.

We all have times when we lack focus, and that can come as people start to give you criticism, and doubt in your mind.