Moral Hazard
moral hazard occurs when someone increases their exposure to risk, especially when a person takes more risks as someone else bears the cost
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Rob Hicks
Jan 5, 20204 min read
Anger Issues
Anger Issues. How do you deal with your anger? Is it anger? Do you have a different emotion you work with to achieve your best work & life?
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Rob Hicks
Dec 31, 20195 min read
It’s a Resolution!
It's a New Year and with that comes new resolutions. What are your commitments and goals for this new year?
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Rob Hicks
Dec 23, 20194 min read
Break Time
Give me a break, give me a break. Break me off a piece of that ... Rest and Relaxation! Why do we not take much-needed breaks?
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Rob Hicks
Dec 17, 20194 min read
Wibbly Wobbly Timey Wimey... ANXIETY
Anxiety and how to take control through the management of your schedule. Don't manage your time manage your tasks instead.
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Rob Hicks
Dec 10, 20193 min read
Just Killing Time!
Do you waste or kill your time? Or do you utilize every moment you can to improve and enhance your abilities?
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Rob Hicks
Dec 3, 20193 min read
That's Not My Job!
That's not my job, or that's not my dept, or that's above my pay grade are obsolete phrases now. You dept is customer service.
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Rob Hicks
Nov 25, 20194 min read
Where Is All the Magic?
‘Tis the season for magic and wonder or is it?
The way people act you would think we were all possessed. How do you plan to keep the magic?
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Rob Hicks
Nov 18, 20195 min read
Anti-Manager Equation
Much like Darkseid’s Anti-Life Equation, the Anti-Manager Equation can destroy all life in your business.
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Rob Hicks
Nov 12, 20194 min read
Choose Your Battles
Is the fight you may want to embark on worth it in the end? Is there a better battle to be fought?
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Rob Hicks
Nov 4, 20193 min read
Give up… or don’t
Never Give Up. Follow your dreams. You can achieve your goals. I'll be living proof. What is your goal? What can we do to help you achieve?
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Rob Hicks
Oct 28, 20194 min read
Trustability
What does it mean to have high trustability? How do you raise your trustability? You raise it by being likable, approachable, and integrity.
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Rob Hicks
Oct 21, 20194 min read
Overwhelmed
Overwhelmed? Stressed out? Filled with Anxiety and Dread? No worries we pretty much all are. I have some tips here that may help you out.
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Rob Hicks
Oct 14, 20193 min read
Healthy Environment
A Healthy Environment is a productive and happy environment to be in where everyone wants to do their best & don't dread coming in each day
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Rob Hicks
Oct 7, 20194 min read
Award Winning Service
Recognition is the lifeblood of your business. If you don't recognize your people you won't get the best results for your customers.
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Rob Hicks
Sep 30, 20193 min read
... It's Not About You
Who is your customer, and who is the most important in the interactions? The answers may surprise you. #BeTheSolution
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Rob Hicks
Sep 23, 20194 min read
Not As I Do!
Do as I say not as I do! My actions speak louder than my words, and I should be showing it more than saying it.
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Rob Hicks
Sep 16, 20194 min read
Who's Your Most Important Customer?
Who is your best customer, and are you treating them properly? How much respect do you truly have for them?
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Rob Hicks
Sep 9, 20193 min read
Is Your BEST Good Enough?
Is your best good enough, or can you do better? Yes, yes you can do better than your best, but don't worry if you slip up.
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Rob Hicks
Sep 2, 20196 min read
Unlikely Sources
Where do you get your training and wisdom from? Is it from more traditional sources, or is it a little unorthodox?
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