Rob Hicks

How do you handle the world when it delivers pain and frustration upon you? Do you have people to help you through it?

S01E07 Stress & Overwhelm. Feeling stressed & overwhelmed are very real & sucky kinds of feelings, deal with those in a healthy way!

S01E06 Your Thoughts. Be mindful of the choices you make because you are the one who's gonna have to live with the consequences and rewards

S01E05: Appreciation vs Valued. Being valued & being appreciated to me are two different things. Appreciation could be shown via words.

S01E04: Getting a Raise. If you're an employee & you're looking to be able to get a raise I recommend proving that you're worth the money.

S01E03: Competitive Wages. If you are going to boast competitive wages I'd recommend not just being competitive with the minimum wage.

S01E02: Retaining Employees. Retaining employees isn’t difficult if you treat them with fairness & equality.

S01E01: Industry Leadership vs The Revolving Door. It isn’t normal or good to have a revolving door of employees!

Do you waste or kill your time? Or do you utilize every moment you can to improve and enhance your abilities?

That's not my job, or that's not my dept, or that's above my pay grade are obsolete phrases now. You dept is customer service.

Much like Darkseid’s Anti-Life Equation, the Anti-Manager Equation can destroy all life in your business.

Is the fight you may want to embark on worth it in the end? Is there a better battle to be fought?

A Healthy Environment is a productive and happy environment to be in where everyone wants to do their best & don't dread coming in each day

Recognition is the lifeblood of your business. If you don't recognize your people you won't get the best results for your customers.

Do as I say not as I do! My actions speak louder than my words, and I should be showing it more than saying it.

When faced with a problem instead of running the other party into the ground talk them up a little, & understand they are doing their best.

Being the one who brings in the solutions to problems only will help you're coworkers become better.

Positivity and optimism are important as you need motivation daily to keep pressing through to the light. I was in a really dark place.