Rob Hicks

Once you start to become confident in your abilities it can be a slippery slope to down to arrogance.

When faced with a problem instead of running the other party into the ground talk them up a little, & understand they are doing their best.

Where does the extra mile begin? The extra begins the moment the client walks through your door.

I am going to go a little counter intuitive on the team idea, and say stop taking one for the team! Stop now!!!

Being the one who brings in the solutions to problems only will help you're coworkers become better.